Sales Academy Diploma – Online Sales Training Course

• Anyone new to sales or a business development role
• Someone already in sales who wants professional training or a refresher to enhance their sales skills and enhance their earning potential and sales performance
• Business owners who want to increase their sales and profit margins, with a focus on acquiring and developing new B2B clients

How will you feel after completing this course?

• You will be confident that you can reach out and contact new people online, face to face, by phone and LinkedIn
• You will feel and act like a Trusted Advisor, able to identify customers needs and provide the best fit solution, products and services
• Resilient and ready to pro-actively contact people who are not familar with you, your brand, product or services
• Prepared and knowledgeable to overcome resistance effectively
• Professional, natural and a persuasive communicator that is confident at conversing with people of any level, experience or role internally and externally
• Confident you can manage all aspects of the sales process from initial outreach to a signed contract or order

What will you learn?

• Different ways to generate leads online, face to face, and on the phone whilst building up awareness of yourself and what you sell
• How to structure your calls and emails to ensure you get the results you want from your interactions with work colleagues and customers
• What approaches to use when you struggle to get access to decision-makers
• Effective ways to engage,identify and create needs for what you sell through social media, email, face to face and phone 
• How to present or sell with impact online, email, phone or face to face, so customers remember you and want to buy
• How to overcome resistance to buy and price objections
• How the sales and buying process works and what you need to do at each stage to convert a cold lead to an order
• Gain knowledge of the attitudes and behaviors, and actions of amazingly successful salespeople and entrepreneurs
• Skills and techniques, you need to build rapport with people in your work and personal life
• Emotional Intelligence skills; learn how you can control your actions and responses during difficult or pressured situations
• NLP techniques to positively influence and build rapport
• Understand people's communication preferences and personality styles so you can adapt, so they listen, absorb information, and feel more driven to take action
• Develop persuasive and influencing techniques to build rapport and move the sales process forward effectively
• Learn professionnal communication skills and etiquette when face to face, online and on the phone
• Understand the habits, behaviours, and attitudes of exceptional communicators and influencers